FAQs


  Fast Facts

  • Live Instructor Verification: Take easy online content then participate with a remote instructor for no additional cost to receive the same in-person CPR certification.
  • Class Location: Fullly approved certification classes online or at your home/office.
  • Classes Offered: Infant, Child or Adult CPR, AED, BLS Healthcare Provider, First Aid, Bloodborne Pathogens with live instructors
  • Certification Type: The World Institute of Safety, National Safety Council
  • Scheduling Options: Flexible scheduling, morning, evenings and weekends
  • Why Choose Our Class: Enjoyable, effective, and efficient

888-97-ENJOY





Frequent Questions:


Where do you offer classes?

We offer classes to people around the country and around the world.


What type of classes do you offer?

Infant/Child/Adult CPR & AED

Infant/Child/Adult Basic First Aid

BLS Healthcare Provider

OSHA & Bloodborne and Airborn Pathogens 


How long do classes last?

We've heard the horror stories of one class lasting 8 + hours (ouch). You won't find those here. CPR or First Aid classes: Approx. 2-3 hours each (depending on the type of class) BLS Healthcare Provider (review) classes: 2-4 Hours Bloodborne Pathogens: Approx. 1 hour


Where are your classes held?

Students can participate in online course material and the remote skills check in a location of their choice.


How long do certifications last?

BLS, CPR, AED: 2 years
First Aid: 2 years
Bloodborne Pathogens: 1 year


Do I have to buy a textbook for the class?

No, students will receive digital course materials when they register for a class.


What hours and days can I schedule a private class at my location?

Because we know your schedule can get crazy, classes can be offered 7 days a week, 24 hours a day. Please call for availability.


What do I need to bring to class?

We ask students come prepared and complete their online module and have a device (pillow, manikin etc.) to be used for skills demonstration.


What is a blended class?

This option is for students who wish to take most of their class online, and complete a short in-person skills assessment (manikin practice). The cost of this course includes the online portion, AND the skills assessment.


How do I register for a class?

You can click here, register online (the fastest way).


Can I pay cash for registration?

Good old greenbacks! Unfortunately, no. For safety and logistic reasons, our trainers don't accept cash at our training sites.


Why do I have to prepay for a class?

Good question! The short answer is the same reason why it's a win-win to prepay for a airplane ticket. Because our classes have a student limit, we enroll students on a first-come, first-serve basis, and if we held spaces for people who didn't pay and reached our maximum, we'd have to turn away people who were willing to prepay for that seat in the class. Plus we've learned (like the airlines) that a non-paying reservation has a 60% higher chance of not showing up. i.e. wasting a reservation. Hope this helps!


How can I get a copy of my invoice?

 You can call 800-939-0236 and we'll be glad to get you a copy as soon as we can!


I will miss a class. Do I have to pay to reschedule to join another class?

Thankfully no! Just like the U.S. Constitution, we don't believe in double jeopardy (charging you twice for the same thing). So you can just give us a call at 800-939-0236 and register for free to change your class (equal or lessor value). However, we can't sustain unlimited reschedules, so every student gets 2 free reschedules. After that its a 50% class cost to reschedule again.


Can I cancel a class?

We understand things happen and circumstances change. So for organizations and individuals, there is no charge if you need to switch the class to another date or time as long as you notify us before the class. Because students get access to materials immediately, there are not refunds for classes. 


Can I pay for a class on the day of the class?

For organizations:
We usually require a full payment to reserve a date. But if that isn't possible, there needs to be at least a 50% deposit 48 hours before the class to hold a date.

For individuals:
We require a credit card payment before the class to attend. You can make that payment the day of the class, but it must be before the class. All students will receive their certification within 1-3 business days.


Where are you located?

Our training locations are in various places across the country, but students can take a course from their own location online.


What type of certifications will I receive?

Students will recieve a nationally approved certification from The World Institute of Safety or the National Safety Council. 


How many students have you trained?

Oh boy, that's one to think about! We train about 5000 students a month, so we are well in the hundreds of thousands at this point.


How long have you been operating?

We were founded in 2003.

Do you offer discounts?

We may offer "flash discounts" at various times. When discounts are offered for public classes, they are only eligible when the student registers online. Discounts are only available at the time of purchase and cannot be applied retroactively


What is your teaching philosophy? 

The easy answer:
Make sure students are really learning!

The long answer:
From the beginning, We built our teaching philosophy from the student’s perspective, and not the ever so used teacher perspective. Our approach is to be extremely thorough, meticulous, but to also make sure that we are reaching the student in the most effective manner. Pedagogical research has shown that the more students feel comfortable in their learning environment, the easier they retain information. Therefore, our trainers make sure that our students are challenged, but are also comfortable and enjoy the class.

Our classes are enjoyable because we understand Adult Learning Theory. We understand that adult learners do better when:

  • class goals and objectives are clear
  • autonomy is used in learning concepts
  • concrete experiences and stories are used to learn new things
  • simulations and practice exercises are used
  • a conversational and an open learning environment for adults to speak freely
  • the classroom is physically and psychologically comfortable

All of these principles and many others, contribute to most of our students saying that they felt like they learned more, and enjoyed our class in comparison to the last time they took a CPR/First Aid certification class.



Join thousands of students and consider us for your next safety training